We guarantee to replace or repair any defective firearm for the life of the original purchaser. Most returns are fully refunded in 3-5 days after we receive and process the return.As an alternate method, you can send an email to Please be sure to include your original order number and relevant contact information.An Impact Guns agent will review your request for a return and respond within two business days.Log in to your account and locate and click on the "Request Return" link.For details, see our Lifetime Warranty Policy. It may take longer for the credit to appear in your account depending on your bank. If you received a damaged, defective, or incorrect item, Impact Guns will ship you a replacement of the exact item upon receipt of the damaged or defective item.What about damaged/incorrect items (not including non-returnable items listed above)? Most items that are in stock ship within 3-5 days after receipt of your returned item, but may take longer depending on availability.
Otherwise, the customer is responsible for any return shipping costs.If an Impact Guns error causes the need to return an item or we are replacing a returned defective or incorrect item, then we will pay the associated shipping costs.Impact Guns will send you a return shipping label for the return.
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